The Most Common Labour Complaints in Dubai: Know Your Rights

Dubai is known as a hub of economic activity, attracting individuals from all over the world to work in various industries. As a result, the government of Dubai has implemented several laws to protect the rights of employees. However, despite the legal framework in place, there are still instances where employees may face challenges and experience unfair treatment at work. In this blog, we will discuss the most common labour complaints in Dubai and what employees can do to protect their rights.

Common Labour complaints that employees can file a complaint against an employer in Dubai UAE:

Non-payment or Delayed Payment of Salary:

One of the most common labour complaints in Dubai is the non-payment or delayed payment of salary. According to the UAE Labour Law, employers are obligated to pay their employees on time, at least once a month. However, some employers may fail to fulfil their obligation or delay payment, causing financial distress to employees. In such cases, employees can file a complaint with the Ministry of Human Resources and Emiratisation (MOHRE).

Breach of Contract:

Another common labour complaint in Dubai is a breach of contract. A contract is a legal document that outlines the terms and conditions of employment between the employer and the employee. When an employer violates the terms of the contract, such as failing to provide the agreed-upon salary or benefits, an employee can file a complaint with the MOHRE or seek legal action.

Termination Without Notice:

Under the UAE Labour Law, an employer must provide an employee with notice before terminating their employment. However, some employers may terminate an employee without notice or cause, leading to a labour complaint.

Discrimination:

Discrimination based on gender, race, religion, or nationality is strictly prohibited under the UAE Labour Law. However, some employees may face discrimination in the workplace, such as being denied a promotion or receiving lower pay than their colleagues due to their race or nationality.

Unfair Treatment:

Unfair treatment in the workplace is also a common labour complaint in Dubai. This includes verbal abuse, harassment, or being denied basic rights such as breaks or time off. Employees who experience unfair treatment can file a complaint with the MOHRE or can seek a legal consultant’s advice.

Working Hours and Overtime:

Under the UAE Labour Law, the maximum working hours per day are eight hours, with a maximum of 48 hours per week. Any additional hours worked beyond the standard working hours are considered overtime and must be compensated accordingly. However, some employers may violate these regulations, leading to a labour complaint.

Inadequate Health and Safety Measures:

Employers are responsible for ensuring that their employees have a safe working environment. However, some employers may fail to provide adequate health and safety measures, leading to workplace injuries or illnesses.

Holding Passport and Visa cancellation without :

Some employers hold their employees’ immigration visas, making it difficult for employees to change jobs or leave the country without the employer’s consent. This can lead to a situation of forced labour, where employees are unable to exercise their basic rights and freedoms.

What Can Employees Do to Protect Their Rights?

Employees who experience any of the common labour complaints in Dubai should take the following steps to protect their rights:

1. Know Your Rights: The first step is to understand your rights as an employee under the UAE Labour Law. Familiarize yourself with the regulations related to your employment, including your entitlements, benefits, and obligations.
2. Keep Records: Keep records of all communication with your employer, such as emails, letters, or messages. This can serve as evidence in case of any dispute or violation.
3. Gather Evidence: Gather evidence of any violations, such as payslips, contracts, or witness statements. This can help support your claim and increase the chances of a successful resolution.
4. Speak to a Lawyer: Speak to a labour lawyer in duabi who can provide legal advice and guidance on how to file a complaint with the MOHRE. A lawyer can also help you understand your rights and obligations under the law.
5. File a Complaint: File a complaint with the MOHRE as soon as possible, as there are strict time limits for filing a complaint. The MOHRE has a dedicated labour complaints section that handles complaints related to non-payment of wages, working conditions, and other labour disputes.
6. Attend Meetings and Hearings: Attend all meetings and hearings with the MOHRE and provide all necessary documents and evidence. Be prepared to present your case and answer any questions asked.
7. Seek Support: Seek support from your colleagues, friends, or family during the complaint process. This can help reduce stress and provide emotional support.
8. Be Proactive: Be proactive in protecting your rights and raising concerns about any violations. Don’t wait until the situation becomes unbearable before taking action.

If you need to make a complaint related to your employment, the Ministry of Human Resources and Emiratisation (MOHRE) in the UAE provides a dedicated platform to file a complaint. Here are the steps to file a complaint with MOHRE:

1. Visit the MOHRE website and navigate to the “Labour Complaints” section. and fill in the necessary information and documents.
2. The second option is, you can give a complaint through call also.MOHRE provides the call centre service at 80060 /what app (600590000) or through the MOHRE app also you can do.
3. Visit any nearest Tawa fuq center to give a labour complaint against the employer.

Prerequired documents for filing a complaint in UAE:

• Passport copy and Emirates ID of the employee
• Labour Card Details
• Salary payslip (if needed)
• Visa Copy
• Contract Copy

How Legal House help you :

If you are looking for a legal consulting firm that can help you understand the depths of Labour Law, then Legal House Legal Consultants is the place to go. We are one of the best firm in Dubai and have been helping people with their legal matters for years now. If you need help understanding how to handle a dispute in your workplace or any other legal matter, we are here to extend our hand to you.